Privacy policy.

With its Internet presence, active logistics AG would like to inform customers and interested parties comprehensively and objectively about their systems, services and transport-related themes. In addition, active logistics AG offers their customers and business partners hereby the best possible service of a modern service company.

Within this range of services, we receive technical and other information voluntarily provided by you. In this privacy policy, you can find out which of your data are used by active logistics AG for what purposes.

We respect your privacy and commit ourselves to keeping your personal information completely confidential. All of the data collected by active logistics AG are subject to the applicable German Federal Data Protection Act and are processed carefully and conscientiously by us.

Once outside contractors of active logistics AG are assigned with the provision and management of other services, they are naturally obligated to follow the same privacy policies of active logistics AG.

What information do we store and use?
active logistics AG collects two types of data categories:

  • personal data
    (for example, e-mail address for newsletter offers)
  • anonymous, mostly cumulated data
    (for example, access data on individual pages).

1. Personal data

When and where are personal data collected and / or saved?
When interested parties and customers use online services offered by active logistics AG, personal data may be stored. Currently, we collect and store personal information within the following services:

  • Online contact form to communicate with the customer
  • Subscriptions to our newsletters for interested parties and customers
  • Customer forum

These data are necessary to provide interested parties and clients with additional services on a voluntary basis.

Which personal data are collected and / or saved?
We collect and store the following personal data of interested parties and customers as part of our online serices:

  • Title
  • First and last name
  • Company name / affiliation
  • E-mail address
  • Password

In principle, all data which are obtained and recorded in the appropriate forms and which are necessary for processing by active logistics AG are collected. As far as this information is voluntary, the user is notified of it at the respective site.

With the exception of the customer forum for support purposes, you generally have the opportunity to log in and out on your own initiative at any time for each of our online services for which a registration is required. All information will be automatically and fully removed after logging off. All stored data will be used exclusively for the stated purpose by active logistics AG. Further usage must be approved separately.

2. Anonymous, cumulated data

What do we use anonymous data for?
Via anonymous, cumulated data, active logistics AG receives information about the use of their Internet presence and individual offers: for example, how often various pages and related content are visited. We use this information to improve our website and online services and to be able to react to new customer requests.

What data will be stored and how?
The following data are collected, processed and used by us to be able to improve our online services constantly:

  • Operating system information
  • Internet browser information
  • Domain of the website from which you came
  • Average time spent on our website
  • Number of visits to our website
  • The pages you visit
  • The IP address (Internet Protocol) address in an anonymous form

For this, active logistics AG uses the web analytics program Piwik. For more information, please visit Piwik uses so-called cookies (see Section 3) to enable the analysis of the website’s usage. The information generated by the cookie about your use of this website (including your IP address in anonymous form) remain under data sovereignty of active logistics AG. active logistics AG uses this information to evaluate and compile reports on the Internet site activity of You may refuse the use of cookies by changing the settings on your browser. Please note that you might in this case not be able to use all features of our website fully. By using this site, you agree to the processing of your data by the active logistics AG in the aforementioned manner and for the aforementioned purpose.

Please note: We do not conduct individual-related evaluations!

3. Use of Cookies

The so-called "cookies" can help to adjust information from a website to suit your needs. A cookie is a data element that a website can send to your browser, which may then store it on your system.

active logistics AG occasionally uses temporary cookies so that we can support you more effectively when you come back to such a website. However, you can adjust your browser settings so that it informs you when you receive a cookie. You can then decide if you want to accept it or not.

Netscape, Mozilla, Firefox -> Tools -> Options -> Privacy -> History
Internet Explorer -> View -> Internet Options -> Advanced -> Cookies

4. Data Protection

We take those technical and organizational measures appropriate given the respective purpose of the data protection in order to protect the information provided by you against abuse and loss. Such data is stored in a secure operating environment that is not accessible to the public. In addition, each of our employees is instructed on data protection and obliged to enter into a confidentiality covenant.

5. Other

  • Service requests via e-mail
    We are happy to answer any questions via e-mail.
    There are exceptions, however: If it is a more complex request concerning your own individual performance, we ask for your understanding that we customarily answer this via post also.
  • Data transfer to third parties
    All information gathered by us only serves the corporate responsibilities of active logistics AG. They will - as far as we are not legally obligated - not be passed on to third parties. We point out that data transmission over the Internet (e.g. communication by e-mail) can have security vulnerabilities. A complete protection of data against access by third parties is not possible.
  • Links to other websites
    Our site contains links to external websites over which we have no control. Therefore, we cannot accept responsibility for these foreign contents. The responsible party for the contents of the linked sites always is the respective operator of the sites. The linked pages were checked for possible legal violations at the time at which they were linked. Illegal contents were not visible at that time. However, a permanent inspection of linked pages is unreasonable without concrete evidence of a violation. If we become aware of possible violations, we will remove such links immediately.
  • Right to withdraw your consent
    You always have the right to withdraw your consent to the storage of your data. To withdraw your consent, please send an e-mail to marketing(at)
    We will delete your data immediately.
  • Use of contact data
    The use of contact data published within the general information requirements as well as other contact persons mentioned by third parties for transmission of unsolicited advertising and information materials is hereby expressly excluded. active logistics AG, especially the persons responsible mentioned by name, expressly reserve the right to use legal steps in case of unsolicited advertising, such as spam e-mails.
  • Further information
    You can find all information about the purpose of data collection, processing and use, the types of stored data, etc. in our public register of processing information.